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A membership that supports
Shopify & Shopify Plus stores,
every month.

shopify web design
We Design.
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shopify web design
We Develop.
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shopify web design
We Optimise.
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shopify web design
We Support.
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shopify partner
Monthly Shopify support services, access Shopify developers, designers, SEO & email experts when you need them every month.

One membership, all our expert Shopify services, every month. Our membership offers Shopify support services to help you grow and improve your Shopify or Shopify Plus store.
Join Our Membership Today
View Our Plans   


Technical Support

Growth & Strategy

An expert Shopify team
on hand for your business. A monthly Shopify support retainer to grow your store.

Our monthly support services provide an expert ecommerce team to Shopify and Shopify Plus store owners to help them grow whilst providing support month after month. Every membership is equipped with flexible hours that can be used across all of our services including development, design, email marketing, day-to-day technical support and long-term strategy consultancy. Whatever the size of your business we have a plan to meet your needs, all managed by our friendly expert Shopify team. Charle memberships offer ultimate monthly shopify support and expert retainer services to grow your store month after month.
shopify designers and developers shopify developersShopify Monthly Support Retainer - Development
Launch the best features with the best tech to convert more customers.
As an accredited Shopify expert, our Shopify developers are highly experienced and can launch the very best features for your customers. We have experience in both developing bespoke features unique to your business as well as integrating the best technology from our Shopify app partners. Whether it's bug fixes, tweaks or rolling out your latest ideas, our expert Shopify developers have you covered.
Join Our Membership
View Our Plans   
shopify designers and developers Shopify Support Services - Design
Engage Customers With The Best Designs
Our ecommerce specialist web designers produce website and UI designs that embody the brands we work with. Our designs are always consistency with your wider guidelines, except with conversions and growth at the very heart. With competition online growing faster than ever consumers expect more, it’s never been more important to stand out from your competitors.
Join Our Membership
View Our Plans   
shopify designers and developers
Supercharge Email with Klaviyo
Use your flexible hours to launch email marketing campaigns with Klaviyo. Our team will support you with set up, migration from alternative providers, email design/code and target your customers with segments based on store / buying behaviour. We use best practice proven campaigns to win customers such as abandonment cart, welcome series, replish reminders and unique triggers based on your business. On average stores using Klaviyo see a 29% increase in revenue within 6 months!
Learn More
View Our Shopify Retainer Plans   
shopify designers and developers Day-to-day Technical Support & Shopify Website Maintenance
We are here for your store, when you need us.
We understand how much of a challenge running an online e-commerce store can be, we'll be on hand via email and live chat to support you day-to-day and answer your entire team's questions & queries. Shopify's support teams can't help with custom theme questions, we get to know our member's stores inside and out to be your trusted partner.
Join Our Membership
View Our Plans   
shopify designers and developers Growth & Strategy
Experience, Expertise & Strategies For Growth
If you are looking for a strategic partner to grow your e-commerce store, our growth memberships are for you. We’ll work with you on a mission to improve conversion rates through design improvements, feature development and auditing whilst providing day-to-day support. Growth Memberships with Charle are the ultimate package of support & long term optimisation for your Shopify or Shopify Plus store.
Join Our Membership
View Our Plans   
“Working with Charle Agency was an absolute dream, we really felt they had the time for us and the whole project was seamless start to finish.”
Alexa - Marketing Manager | Doisy & Dam
 Watch The Testimonial Video

Join Our Membership Today

Shopify Expertise That Scales With Your Business


£309 /month

plus VAT

  • 4 Flexible Hours

    est. 1 - 6 Tasks

  • Day-to-day Technical Support
Join Starter Plan

£539 /month

plus VAT

  • 8 Flexible Hours

    2 - 12 Tasks

  • Day-to-day Technical Support
  • Monthly Strategy Call
Join Support Plan
Support Plus

£989 /month

plus VAT

  • Most Popular
  • 16 Flexible Hours

    3 - 20 Tasks

  • Day-to-day Technical Support
  • Monthly Strategy Call
  • Monthly Snapshot Report
Join Support Plus Plan

£2249 /month

plus VAT

  • 32 Flexible Hours

    4 - 40 Tasks

  • Everything from Support Plus
  • Dedicated Growth Manager
  • Quarterly Audit & Strategy Roadmap
  • Fortnightly Progress Calls
Join Growth Plan

Frequently Asked Questions

Our memberships are designed for ultimate flexibility. You can use your hours for Shopify website design, development and email marketing set up and management with Klaviyo. Simply request a task via email or live chat, we’ll send a time quote and once confirmed we’ll schedule at our earliest availability.

We offer our memberships for a minimum of three months however you can save around 10% per month when you join an annual membership with us.

We always aim to schedule your task requests as quickly as possible dependent on our current workload. Our average is less than three days to get started. Our team can always advise our next availability however we do everything we can to complete your tasks as quickly as possible, to the highest standards.

The big wide world of ecommerce can be tricky, our day-to-day technical support offers you support from our expert team via live chat and email. You can ask questions on using Shopify, your store and more. We'll always come back to you as quick as possible.

Our memberships are paid by direct debit securely process by GoCardless. Click here to learn about the paymnt processing provider's advanced security. If you decide to go ahead with a membership plan, our team will send over a secure link to set this up.

Let’s Talk Ecommerce & Shopify Solutions.
We are an ecommerce web design agency who work closely with ambitious brands of all sizes to create the very best ecommerce experiences. We are a Shopify agency, ready when you are.
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We’re an Award-Winning Shopify Partner & Ecommerce Web Design Agency In London & Manchester.
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