Shopify Retainer for support, growth & optimisation.

Our retainer grows & supports Shopify & Shopify Plus stores.
Meet Charle Memberships.

shopify retainer
Shopify Design Retainer
shopify development retainer
Development Retainer
shopify retainer CRO
Shopify CRO
shopify support retainer
Shopify Support Retainer

shopify partner
Monthly Shopify support services, access Shopify developers, designers & growth experts when you need them every month.

One membership retainer, all our expert Shopify services, every month. Our membership offers Shopify support and optimisation services to help you grow and improve your Shopify or Shopify Plus store. Data, design, development, strategy delivered by a friendly and expert Shopify team.

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Technical Support

Growth & Strategy

Our Shopify retainer services gives you an expert Shopify team on hand for your business. Our retainer provides support & optimisation to grow your store.

Our monthly support retainer services provide an expert ecommerce team to Shopify and Shopify Plus store owners to help them grow whilst providing support & consultation month after month. Every membership is equipped with flexible hours that can be used across all of our services including development, design, technical support and strategic consultancy. Whatever the size of your business we have a plan to meet your needs, all managed by our friendly expert Shopify team. Charle memberships offer the ultimate monthly shopify support and expert retainer services to grow your store month after month. Our people-first approach is at the center of how we work with our clients, to create working relationships that are focussed on your goals that maximise your DTC performance.
shopify designers and developers retainer

Shopify Development Retainer


Launch the best features with the best tech to convert more customers.
Our Shopify retainer includes access to our Shopify development team. As an accredited Shopify expert, our Shopify developers are highly experienced and can launch the very best features for your customers. We have experience in both developing bespoke features unique to your business or enterprise as well as integrating the best technology from our Shopify app partners. Whether it's bug fixes, on-going challenges, tweaks, adding subscriptions, creating custom apps, or rolling out your latest ideas, our expert Shopify developers have you covered. Choose a Charle membership
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shopify support retainer

Shopify Retainer

Engage Customers With The Best Designs
Our specialist ecommerce agency web designers produce website and UI designs that embody the brands we work with. Our designs are always consistency with your wider guidelines, except with conversions and growth at the very heart. With competition online growing faster than ever consumers expect more, it’s never been more important to stand out from your competitors. Use your Shopify retainer to access our dedicated design team.
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View Our Shopify Retainer Pricing   
shopify growth optimisation

Shopify Optimisation Retainer

Conversion Rate Optimisation
Our CRO Agency services provide an expert ecommerce team to Shopify and Shopify Plus store owners to help them sustainably grow and hit their conversion rate targets. From Shopify web design, Shopify web development, general technical support and long-term strategy consultancy, our conversion rate optimisation services can help improve your online store's metrics at every stage. From our on-site audits, we'll establish areas, issues and opportunities backed by data from your analytics tools for growth to establish key campaigns and projects that we'll work on to deliver value to your business. Our CRO Agency services help change the way users behave on your website so that more visitors make the purchasing decision and maximise sales. A Charle Membership is much more than standard agency retainers or retainer package, but a partnership for long-term value, growth and support.
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shopify technical support

Technical Support & Shopify Support Services

We are here for your store, when you need us.
We understand how much of a challenge running an online e-commerce store can be, we'll be on hand via email to support you and answer your entire team's questions & queries. Shopify's support teams can't help with custom theme questions, we get to know our member's stores inside and out to be your trusted partner. If you are looking for priority support or developers on-hand, in-case your store requires urgent assistance, then our service-level agreement assured add-on, called "Charle Response", will be a great match for your business. All of our members receive access to unlimited day to day advice and support from our client success team, who provide specialist insights for growing ecommerce businesses.
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shopify designers and developers

Growth & Strategy Retainer

Experience, Expertise & Strategies For Growth
If you are looking for a strategic partner to grow your e-commerce store, our memberships are for you. As a CRO Agency we’ll work with you on a mission to improve conversion rates through design improvements, feature development and auditing whilst providing day-to-day support. Memberships with Charle are the ultimate package of support & long term optimisation for your Shopify or Shopify Plus store. We provide weekly KPI reporting, access to our task review platform and tools to help you scope out new tasks and work. Whilst we understand merchants require our support, we work tirelessly to stay focussed on key KPIs to help our merchants grow month after month.
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“Working with Charle Agency was an absolute dream, we really felt they had the time for us and the whole project was seamless start to finish.”
Alexa - Marketing Manager | Doisy & Dam
 Watch The Testimonial Video

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Shopify Expertise That Scales With Your Business

Yearly
6-monthly
Starter

£709 /month

plus VAT

  • 8 hours
  • Technical Support
Join Starter Plan
Support

£1299 /month

plus VAT

  • 16 Hours
  • Technical Support
Join Support Plan
Support Plus

£2499 /month

plus VAT

  • Most Popular
  • 32 Hours
  • Technical Support
  • Dedicated Customer Success Manager
Join Support Plus Plan
Enterprise

Starting from

£3899 /month

plus VAT

  • 50 Hours

    Starting from

  • Technical Support
  • Dedicated Customer Success Manager
  • Monthly Strategy Calls
Join Enterprise Plan
 







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We are an accredited expert Shopify agency we partner with brands to design, develop, launch, support and grow Shopify & Shopify Plus stores. We are a Shopify agency, ready when you are. Talk to our team about your project.
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We’re an Award-Winning Shopify Partner & Ecommerce Web Design Agency In London & Manchester.
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