Why choose a monthly Shopify support & maintenance plan?
Last updated: May 26, 2023
Creating new page templates, adding new features, fixing bugs and more are all part of growing a successful ecommerce store. The initial build of a store allows the core pages of your website to be created however a maintenance and support plan from an expert Shopify agency can give you designers, developers and marketeers on hand every month to keep improving thereafter. We offer the ultimate monthly Shopify support retainer known as our 'memberships'. Charle memberships offer flexible hours every month that can be used to support merchants with all of our services. We always say - "an ecommerce store should always be a strategy, never a one-off project". So, let's dive into why merchants should opt in for Shopify support services from a professional Shopify support agency.
The benefits of a Shopify support and maintenance plan.
Although Shopify stores offer a great degree of customisability without any coding knowledge needed via the Shopify dashboard, there are often changes, bugs, new pages and features you'll want to add that just cannot be done without a Shopify expert. Our Shopify support and maintenance plans allow you to have an entire expert team on hand for your business, every month. Whether it is bug fixes, design changes, launching new features or optimising your website for speed and conversions, Charle memberships support Shopify merchants every step of the way. Click here
to learn more about our flexible monthly membership support plans.
New Shopify Store Features
There are hundreds of amazing features that can maximise engagement, sales and conversions on your Shopify store, this can often be difficult for merchants to keep up with as new trends form and new technology rolls out. Use a Shopify support and maintenance plan to roll out the best new features on your store every month so that you can be sure your ecommerce experience is maximised for your customers.. Examples include loyalty schemes, subscriptions
, AI, intelligent search, upselling and more!
New Page Designs
The world wide web is becoming more and more competitive, we know statistically the more aesthetic a web page looks the more likely customers are to convert. Use a monthly Shopify support and maintenace plan to roll out new page templates, designs and even improve user-jouneys throughout your store. Keeping on top of trends helps maintain a competitive advantage for your store so that customers choose you every time.
Shopify support services and Shopify support agencies are usually composed of experts who are knowledgeable and experienced in handling all kinds of technical optimisations related to the Shopify platform. Optimising the code of a website can help improve site speed, accesibility and even help you rank higher on Google. We use manual theme code reviews, Google lighthouse reports and more to identify areas to improve, use your support and maintenance membership to keep your store running at optimum effectiveness.
Day-to-day Technical Support
We understand that ecommerce can be a challenge and having support when you need it is vital when growing a store. Although Shopify offer 24/7 customer support via live chat and phone, they cannot advise on issues or requests that relate to custom development. Using a Shopify monthly support package means that an on-hand team can quickly identify and resolve any problems that may arise, such as site speed, app integration, and theme customisation. Rest assure our team advise on everything and anything relating to your Shopify store including bespoke code queries.
As a merchant, your time is valuable. By using a Shopify support agency and Shopify support services, you can save time by delegating tasks to a team of experts who can handle them efficiently and effectively, allowing you to focus on other areas of growing your business, such as marketing, research and development, customer service and so on to ensure you can build a long-term comprehensive strategy that works.
Shopify monthly support from Shopify maintenance packages offer a variety of pricing plans that can fit any budget, making them a cost-effective solution for small businesses. They can also help you avoid costly mistakes by providing guidance on how to optimise your website and increase sales. These packages usually have a very good return on investment, meaning that using Shopify support services will benefit the profitability of a merchant's online store in the long run.
Strategic Consultation & Growth
Sometimes just having a team on hand to design, develop and deliver killer changes to your store isn't enough and you may want to consider the need for an expert team to advise the best course of action to improve your store before moving forwards. Shopify support agencies can be utilised to provide personalised services that are tailored to your specific needs. Whether you need assistance with design, development, or marketing, they can create a plan that meets your requirements. Our growth plans offer a quarterly audit and roadmap to work with merchants to identify key areas of improvements, what's more we'll deliver the roadmap alongside your dedicated growth manager too. Our growth plan memberships offer the highest level of consultation and monthly support.
Shopify SEO and Email Marketing
not only offer design and development for your Shopify store but also SEO and email marketing services too. Our team will work with you to deliver a strategy to rank higher and engage more customers organically. This can help not only improve sales in the short term, but also improve lifetime value as you sustainably build a customer base over time. You can learn more about these services on our memberships
page. Looking for Shopify monthly support and maintenance services? Get In Touch