About Us | London Website Design Agency UK | Charle

Charle is a Search-First Shopify Plus agency helping ecommerce brands scale faster through wider search exposure, creative builds, continuous experimentation and retention strategies.

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The story of Charle, a renowned Shopify Plus accredited ecommerce agency.

Established in 2018, Charle was built to challenge how ecommerce agencies approach growth. Too many Shopify stores were designed first and optimised later, leaving performance, discoverability and scalability as afterthoughts. We believed search, experimentation and commercial outcomes should shape how stores are built from day one.

Today, as a Shopify Plus accredited agency, we bring together strategy, design, development and optimisation under one roof. By combining search-first foundations with continuous experimentation, we help ambitious ecommerce brands scale faster, adapt to change and compound growth over time.

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Our in-house, skilled team support brands through transformative ecommerce strategies.

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Our Values

Do work that matters

We focus on impact, not output. Every decision should move performance forward, whether that’s visibility, conversion or long-term growth. If it doesn’t create measurable value for the business or a better experience for customers, it’s not worth doing.

Lead with insight

Opinions are cheap. Insight drives results. We use data from search, user behaviour and experimentation to guide strategy and prioritisation. Every recommendation is grounded in evidence, not guesswork, so execution always has a clear purpose.

Be bold and curious

Progress comes from questioning assumptions and testing ideas. We’re not afraid to challenge the status quo, run smart experiments and learn quickly. Curiosity keeps us sharp, and bold thinking helps us find better answers in a fast-changing search and ecommerce landscape.

Move like brands

We grow Charle the same way we help our clients grow. Testing ideas, measuring outcomes and iterating fast in our own business. That shared experience means we don’t just advise from theory, we act as an extension of our clients’ teams with real commercial context and accountability.

Your Experience Is Our Priority

See our clients kind words for yourself!

“Incredibly grateful for all your hard work & high standards, you took such care and effort to get everything right. Our new store looks fantastic!”

Tom Stancliffe Co-Founder - Tribe

“Working with Charle Agency was an absolute dream, we really felt they had the time for us and the whole project was seamless start to finish.”

Alexa Smith Marketing Manager - Doisy & Dam

Our Leadership Team

Driving growth for your business

Nicholas Dunn

Nic Dunn

CEO & Founder

Nicholas Dunn

Andre De Gaye

Head of New Business

Nicholas Dunn

Laura Grant

Head of Design

Benjamin Atley

Benjamin Atley

Head of Ops

Luke Spoor

Luke Spoor

Head of Development

Monty

Monty

Head of People

The Ecommerce Podcast

CharleChats Podcast

CharleChats is a monthly ecommerce podcast that welcomes ecommerce brand leaders for very real, open and honest conversations.

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