Terms & Conditions | Charle

Privacy Policy

This Privacy Policy outlines how Charle Agency ("we", "us", or "our") collects, uses, and protects any information that you provide when using this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time. You should check this page periodically to ensure that you are happy with any changes. This policy is effective from the date published.

Information We Collect

We may collect the following information:
- Name and job title
- Contact information including email address and phone number
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers

How We Use the Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To improve our products and services
- To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided
- To contact you for market research purposes

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.

We use cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

We use Cookiebot to manage your cookie consent preferences and provide detailed information about the cookies used on our website. You can view and manage your consent preferences at any time below:



Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 2018 (UK GDPR). If you would like a copy of the information held on you, please contact us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Contact

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at:

Charle Agency
Email: hello@charle.co.uk

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