Charle is a trusted and experienced Shopify migration agency. We support our merchants to migrate or re-platform to Shopify or Shopify Plus seamlessly from Salesforce.
We are a Salesforce to Shopify Migration Agency for Scaling Brands.
At Charle, we specialise in migrating Salesforce Commerce Cloud stores to Shopify and Shopify Plus. Our migration experts manage every stage of the project, from the secure transfer of products, customer information, and order data to custom theme design, accurate SEO redirects, and reliable post launch support. By combining technical expertise with strategic planning, we ensure your transition to Shopify is seamless, minimises disruption, and sets your business up for long term scalability, performance, and growth.
Salesforce Commerce Cloud vs Shopify: Choosing the Right Ecommerce Platform
Salesforce Commerce Cloud has long been adopted by enterprise-level businesses seeking powerful functionality and deep customisation. It provides advanced catalogue management, flexible checkout options, and complex workflows designed for global operations. However, this flexibility often comes with challenges. Businesses frequently face higher running costs, reliance on specialist developers, ongoing security patches, and complex upgrades that demand significant time and resources. Managing servers, updates, and technical dependencies can quickly slow down innovation and impact day-to-day operations.
By contrast, Shopify and Shopify Plus deliver a fully hosted ecommerce platform built for agility and growth. With an extensive app ecosystem, scalable architecture, and world-class support, merchants can focus on customers, products, and sales instead of technical maintenance. Shopify’s infrastructure ensures speed, security, and reliable uptime, while seamless integrations and predictable pricing models reduce complexity. For brands that want performance, flexibility, and long-term scalability, Shopify provides a streamlined path to success.
Reasons to Migrate from Salesforce Commerce Cloud to Shopify
Why Enterprise Brands Choose Shopify
Salesforce Commerce Cloud serves complex operations, yet many merchants find that licensing, specialist development, and ongoing security patches slow change and increase costs. Roadmaps can be shaped by legacy customisations and integrations, which makes even simple updates feel heavy. Shopify and Shopify Plus offer a hosted ecommerce platform that removes infrastructure tasks and gives your team agility. Brands gain fast pages, reliable uptime, and a modern checkout that converts. The app ecosystem delivers integrations for payments, subscriptions, loyalty, and analytics without rebuilding from scratch, while APIs allow bespoke work where it adds value. Clear pricing, simple configuration, and rapid deployment reduce downtime during the transition. For companies seeking performance, scalability, and a better way to focus on customers, Shopify provides a practical path to growth with measurable results.
Our Proven Salesforce Commerce Cloud to Shopify Migration Process
Step by Step Approach to an Enterprise Grade Transition
1. Discovery and Planning
We begin with a structured consultation to confirm business objectives, data requirements, and integrations. Our team reviews catalogue structure, content, customer groups, order flows, and the current tech stack to create a clear migration plan with milestones and sign off points.
2. Data Preparation and Transfer
Products, variants, attributes, images, categories, tags, customer information, addresses, and orders are prepared in secure exports or API feeds. We validate fields, clean product data, and map statuses and URLs so the transfer into Shopify and Shopify Plus is accurate and complete.
3. Theme Design and Build
Our designers and developers create a Shopify theme that reflects your brand and supports conversion. Required apps and custom features are configured, and key integrations such as payments, shipping, fulfilment, POS, and analytics are set during setup.
4. QA, UAT and Performance
We run comprehensive testing of navigation, search, price rules, inventory, promotions, and checkout. Redirects, meta titles and descriptions, and structured content are verified to protect SEO rankings. Load checks ensure speed and reliability before go live.
5. Launch and Post Launch Care
On launch day we switch DNS, monitor orders and customer logins, and confirm tracking, reports, and dashboards. Our support team remains available for questions, updates, and optimisation so the store grows with confidence.
Securely Transferring Products, Customers, and Orders
Migrating from Salesforce Commerce Cloud involves handling complex store data, and our team ensures every detail is transferred with precision. We import products with names, descriptions, variants, attributes, categories, tags, pricing rules, and images to maintain catalogue accuracy. Customer records including emails, shipping addresses, billing addresses, account details, and order histories are securely migrated so your business continues without disruption. Orders are mapped with order numbers, payment statuses, quantities, SKUs, and special price rules to preserve sales records and reporting. In addition to the essentials, we move reviews, content pages, blog posts, and comments to maintain consistency across your site. SEO elements such as URLs, meta titles, meta descriptions, and redirects are implemented to protect search engine rankings and prevent traffic loss. With structured testing and validation at every stage, our migration experts safeguard data integrity, minimise downtime, and deliver a smooth transition that supports growth and scalability on Shopify.
Why Choose Our Salesforce to Shopify Migration Agency
Expertise, Experience, and Tailored Solutions
Choosing the right partner for your Salesforce Commerce Cloud to Shopify migration can be the difference between disruption and success. At Charle, we bring years of expertise in managing complex migration projects across ecommerce platforms. Our developers and designers understand the nuances of Salesforce architecture, from custom objects and catalog structures to customer groups and integrations, and translate them into a Shopify ecosystem designed for growth. We provide a tailored migration plan that addresses the specific needs of your business, whether that involves data security, integrations with ERP systems, or preserving advanced product attributes. As a trusted Shopify Partner agency, we combine technical skill with strategic thinking to ensure your migration delivers results that support long-term scalability. With a proven portfolio of successful migrations for leading ecommerce brands, our team helps you transition with confidence, unlocking the benefits of Shopify Plus while safeguarding customer experience, sales performance, and site stability.
A successful Salesforce Commerce Cloud to Shopify migration does not end at launch. Our team provides ongoing support and maintenance to make sure your new store continues to perform at its best. We monitor site performance, apply updates, and resolve issues quickly to prevent downtime or disruption. SEO settings, redirects, and analytics tracking are reviewed regularly to confirm your search engine rankings and traffic remain stable. Beyond maintenance, we help brands integrate new apps, test features, and optimise workflows to improve customer experience and conversions. Whether your business needs custom development, scaling with Shopify Plus, or continued technical support, our post-migration services give you confidence that your store is secure, adaptable, and ready to grow. With proactive care and regular consultation, we ensure your Shopify site evolves alongside your business goals for long-term success.
Protecting Rankings and Supporting Long-Term Growth
One of the biggest concerns when migrating from Salesforce Commerce Cloud to Shopify is the potential impact on search engine visibility. At Charle, our SEO migration specialists ensure your store retains its organic presence while positioning your brand for long-term growth. We carry out a full audit of your existing site to catalogue URLs, meta titles, meta descriptions, structured data, and on-page SEO settings. During migration, we implement accurate 301 redirects, replicate metadata, and configure Shopify’s SEO fields to preserve rankings and traffic. We also optimise the new Shopify site architecture to improve crawlability, speed, and overall user experience. Beyond safeguarding performance, our approach identifies opportunities to enhance visibility, boost conversions, and strengthen search engine rankings after launch. With technical expertise, strategic planning, and rigorous testing, we ensure your migration delivers stability in the short term and SEO growth in the long term.
Key Challenges and Solutions in Salesforce to Shopify Migration
Overcoming Complexity with Expert Guidance
Migrating from Salesforce Commerce Cloud to Shopify can present a number of challenges, from complex database structures and large catalogues to integrations with ERP systems, payment gateways, and custom features. Businesses often worry about data accuracy, downtime, or the loss of advanced functionality. At Charle, we address these concerns with a structured migration process that prioritises precision and performance. Our team develops a tailored plan to map product attributes, categories, and customer information into Shopify without compromising integrity. We mitigate risks with thorough testing, redundancy checks, and security protocols to safeguard against data loss or disruption. Where Salesforce customisations cannot be replicated directly, we identify suitable Shopify apps or create bespoke solutions to ensure no business-critical functionality is left behind. By combining technical expertise with a clear migration strategy, we turn potential obstacles into opportunities for optimisation, delivering a smooth transition that protects operations and supports long-term scalability.
Migrate to Shopify with Charle, your expert migration partner.
We've partnered with world-leading technology including Shopify Plus Partners & apps, to combine the power of Shopify and vital Shopify features to scale and grow the most efficient ecommerce stores. As a Shopify Plus accredited ecommerce agency, our team of experts have successfully migrated many ecommerce brands to Shopify and Shopify Plus. The transition from other platforms requires detailed and expert data extraction, customer data manipulation and planning for the data structure in Shopify. Our tried and tested process supports brands at every step of the migration process, mitigating issues, no matter the complexities, to allow ecommerce brands to enjoy the benefits that Shopify has to offer. Migrations not only serve a great chance to move to Shopify but also re-structure your technology stack for scale and growth.
We migrate product data including titles, descriptions, attributes, SKUs, images, and categories, as well as customer information such as names, email addresses, shipping and billing details, and full order histories. We also transfer content pages, blogs, reviews, and SEO fields like meta titles, descriptions, and URL structures to maintain rankings and traffic. Redirects are applied so existing links continue to work without disruption.
Salesforce Commerce Cloud often relies on heavy custom coding and integrations. On Shopify, we replicate these with a combination of native features, apps from the Shopify ecosystem, or bespoke development. This ensures business-critical workflows such as promotions, customer groups, or loyalty programs are maintained, while simplifying future updates and reducing reliance on extensive coding skills.
No — your Salesforce store remains live until the Shopify site is fully built, tested, and ready to launch. We carefully plan the transition so the final switch is smooth, ensuring uptime is preserved and customers can continue shopping without interruption.
Yes. Our team handles large product databases, variants, options, and detailed attributes with care. Whether you sell thousands of SKUs or products with advanced configurations, we prepare clean data imports, validate accuracy, and configure Shopify to replicate the catalogue structure with precision.
We crawl the Salesforce site to capture current URL structures, metadata, and rankings. Redirects are mapped to ensure old links point correctly to Shopify pages, protecting traffic and authority. SEO settings, content, and blog posts are migrated, while our experts optimise the new store for speed, mobile experience, and search engine visibility.
Absolutely. Many Salesforce Commerce Cloud stores are linked to ERP, CRM, or custom systems. We plan integrations in advance, using Shopify apps, APIs, or custom middleware where required. This ensures your new store continues to connect seamlessly with business-critical platforms.
Costs depend on catalogue size, number of customers and orders, level of customisation, and integration complexity. After a consultation we provide a tailored quote, outlining steps, timelines, and support. Our goal is to deliver value by ensuring your migration sets the foundation for performance, growth, and long-term success on Shopify Plus.
“Working with Charle Agency was an absolute dream, we really felt they had the time for us and the whole project was seamless start to finish”.
Alexa - Marketing Manager | Doisy & Dam
Shopify experts
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